GDPR

1. CONTROLLER OF PERSONAL DATA

The controller of personal data is:

OK PRODUCTS s.r.o.
Company ID: 14382831
VAT ID: CZ14382831
Registered office: Příkop 843/4, Brno – Zábrdovice, 602 00, Czech Republic

Contact details:
Email: okproducts@outlook.com
Phone: +420 733 102 470

(hereinafter referred to as the “Controller”)

2. WHAT PERSONAL DATA WE PROCESS

We process the following personal data:

• Identification data (name, surname)
• Contact details (email address, phone number)
• Billing and delivery address
• Order and transaction data
• Payment information (processed via payment providers)
• Technical data (IP address, cookies, device information)

3. PURPOSES OF PROCESSING

We process personal data for the following purposes:

• Order processing and contract performance
• Customer communication and support
• Accounting and legal compliance
• Delivery and logistics
• Website operation and security
• Marketing (only with consent, if applicable)

4. LEGAL BASIS FOR PROCESSING

We process personal data based on:

• Article 6(1)(b) GDPR – performance of a contract
• Article 6(1)(c) GDPR – compliance with legal obligations
• Article 6(1)(f) GDPR – legitimate interest (e.g. website security)
• Article 6(1)(a) GDPR – consent (e.g. marketing emails, cookies)

5. DATA RETENTION PERIOD

Personal data is stored only for the necessary period:

• Orders and invoices: up to 10 years (legal obligation)
• Customer communication: typically 3–5 years
• Marketing data: until consent is withdrawn

6. DATA RECIPIENTS

Your personal data may be shared with:

• Delivery companies (couriers)
• Payment service providers
• IT and hosting providers
• Accounting and legal service providers

All partners are bound by GDPR-compliant data processing agreements.

7. COOKIES AND ONLINE TRACKING

Our website uses cookies for:

• Essential website functionality
• Analytics and performance
• Marketing (if enabled)

You can manage or disable cookies in your browser settings.

8. YOUR RIGHTS UNDER GDPR

You have the right to:

• Access your personal data (Art. 15 GDPR)
• Rectify inaccurate data (Art. 16 GDPR)
• Erase personal data (Art. 17 GDPR)
• Restrict processing (Art. 18 GDPR)
• Data portability (Art. 20 GDPR)
• Object to processing (Art. 21 GDPR)
• Withdraw consent at any time

To exercise your rights, contact us at:
okproducts@outlook.com

9. RIGHT TO LODGE A COMPLAINT

You have the right to file a complaint with the supervisory authority:

Office for Personal Data Protection (ÚOOÚ)
Czech Republic
Website: https://www.uoou.cz

10. DATA SECURITY

We implement appropriate technical and organizational measures to protect personal data against:

• Unauthorized access
• Loss or destruction
• Misuse

11. CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy.
The current version is always available on our website.

12. EFFECTIVENESS

This Privacy Policy becomes effective on 25 March 2026.